Privacy Policy

This Privacy Policy governs the processing of personal data of users who access and use the website of Ecu General Service. The company is committed to protecting personal information in compliance with applicable regulations, including, but not limited to, the General Data Protection Regulation (GDPR) of the European Union and the California Consumer Privacy Act (CCPA).

Access to this website constitutes express acceptance of this Policy.

The data controller is Ecu General Service, with registered office at Bakersfield, California, and contact email: [email protected]

We may collect limited and proportionate personal data in the following circumstances:

  • Identification and contact data: name, email address, phone number, company, only when voluntarily provided by the user through contact or inquiry forms.
  • Technical and browsing data: IP address, browser type, operating system, approximate location, date and time of access, obtained through cookies or similar technologies.
Ecu General Service does not intentionally request or process special categories of personal data (sensitive data) through this website.

Personal data will be processed exclusively for the following legitimate purposes:

  1. Responding to inquiries or requests submitted through the contact form.
  2. Corporate or service-related communications, strictly subject to the user’s prior and express consent.
  3. Compliance with legal obligations under applicable laws and regulations.
  4. Improving user experience and ensuring website security.
Under no circumstances will personal data be used for purposes other than those expressly stated herein.

The processing of personal data is based on:

  • The express consent provided by the user when submitting data through forms or accepting cookies.
  • The legitimate interest of Ecu General Service in maintaining security, ensuring proper site functionality, and responding to user requests.
  • The compliance with legal obligations when required by applicable law.
Personal data will be retained only for the period strictly necessary to fulfill the purposes for which it was collected and will be securely deleted thereafter, unless longer retention is required by applicable law.

Users may exercise the following rights at any time and free of charge:

  • Access: to know which personal data is being processed.
  • Rectification: to request correction of inaccurate data.
  • Erasure (Right to be Forgotten): to request deletion of personal data when no longer necessary or when consent is withdrawn.
  • Restriction and Objection: to limit or object to processing under certain circumstances.
  • Portability: to receive their data in a structured, commonly used, and machine-readable format.
Requests must be submitted to [email protected], accompanied by valid proof of identity.
Ecu General Service does not sell, rent, or share personal data with third parties without the user’s prior consent.

Data may only be disclosed in the following cases:

  • To trusted service providers offering hosting, security, or technical support, subject to strict confidentiality obligations.
  • When legally required by competent authorities under applicable laws.

The company implements reasonable technical, organizational, and administrative measures to protect personal data against unauthorized access, loss, alteration, or improper disclosure.

However, the user acknowledges that no transmission of data over the Internet is entirely secure, and Ecu General Service shall not be held liable for incidents beyond its reasonable control.

Users may configure their browser to reject or delete cookies, although this may affect the proper functioning of the website.

This website may contain links to external websites. Ecu General Service is not responsible for the content or privacy practices of such external sites. Users are encouraged to review the privacy policies of those websites independently.

Ecu General Service reserves the right to amend this Privacy Policy at any time to reflect changes in legal requirements, services offered, or internal practices. Any modifications will be published in this section.

This Privacy Policy shall be governed by the laws of the State of California, United States of America.

Any dispute regarding its interpretation or enforcement shall be submitted to the exclusive jurisdiction of the competent courts of the State of California, with express waiver of any other jurisdiction.